Int. Character Storage Tile
Documentation and Setup Guide
The International Character Storage Tile provides a way for you to record non Latin based fields against a Constituent. For example you might want to record the full name of a Constituent in their language. The tile is displayed in the RE NXT Constituent view and a database will be provided specifically for you to store the non Latin character information.
You can customise up to 20 fields according to your needs (e.g: first name, last name, alias etc.) You will also be able to search for information with the non Latin information stored. Please be aware that this information will only be available within the tile.
Install your Int. Character Storage Tile in 3 steps:
Log into RE NXT
Log into your RE NXT account. On the menu click on Control Panel -> Applications at the top.
Add the Application
Add the Red Arc Tiles – Address Validation Application via entering the Application ID:
View & Setup your Tile
Open a constituent record where your Address Validation Tile will show up. The tile is usually located at the bottom, but can be moved via drag and drop. Finish the setup by following the instructions in the Tile. Read more
Store your non latin characters
Search for your constituents
Get started with your International Character Storage Tile
The International Character Storage Tile requires a custom setup database that we provision for you on request. As part of the setup you will need to provide us with the list of fields you’d like to have setup for your environment, this setup is only required once. Once the provisioning is complete we will provide you with a database secret which is required for the first time setup.
Authenticate your Zendesk Tile
In order to work with your RE NXT data you need to authenticate your tile once. This is required to read or write your data from or to NXT. Click Authenticate inside the Tile and follow the instructions.
First Time Setup
Depending on the Tile and the functionality we need a few basic information from you. Click on the setup icon on the top right corner to start your setup.
Usage and Functionality
The International Character Storage Tile is very straightforward to use and offers the features below:
- Non Latin Character storage
- Easy editing and modification of values within the tile
- Character search by full value of the attribute
You can display and modify the information stored. In the example below, it stored 5 fields for Name, in four other non Latin characters. You can modify the value directly and save it.
Search all fields or filter search to specific field
Please note: The search matches on the full value of the attribute.
For example if your field value is ‘Justin Mentel’, ‘Justin’ or ‘Mentel’ will not be found, however ‘Just Mentel’ will be.