Thank supporters beautifully.
Letter Box
Part of the Red Arc Platform
Creating acknowledgements shouldn’t be hard.Letter Box makes it easy – saving time and helping your team send professional,
on-brand letters straight from Raiser’s Edge NXT.
Simple to use — Create acknowledgements in minutes.
Beautifully branded — Every letter fits your organisation’s style.
Powerful when needed — Advanced options like conditional merges and auto-send handle the rest.
01
Start free.
Connect the platform and begin with useful capabilities at no cost.
02
Add what you need.
Add the advanced capabilities that fit your organisation.
03
Grow over time.
Add more without changing platforms, retraining your team or starting again.
Red Arc Tools are trusted by …
It’s easy to get started creating beautiful personalized letters.
How SF SPCA Automated Weekly Gift Officer Acknowledgements
The challenge
The San Francisco Society for the Prevention of Cruelty to Animals prepares donor acknowledgements for 12 gift officers. Previously this required a manual weekly process.
The solution
Using Query in Letter Box, they can now build a dynamic query with the exact criteria they need. Because the query is dynamic, it can be reused at any time.
The result
What previously required manual preparation every week will now largely run itself.
Testimonials
Features
Create one-off letters and acknowledgements directly from a constituent/gift record
-
Create a letter in seconds using one of the templates you’ve designed.
-
Want to add something personal? Optionally open the letter for editing before creating, all built into NXT
-
Letter Box automatically records that you sent the letter and attaches a copy of the PDF
-
Click Create and the letter will download/print or be sent via email (Premium Plan)
You’re done! Back to your other work!!
Create letters in bulk using Bulk Letter Runs
Take the simplicity of creating one-off letters, add an NXT List, and you have Bulk Letter Runs. Organisations use them for regular acknowledgement batches, receipting, or sending communications to a group of constituents.
- Select a template and an NXT List and you’re ready to go!
- Edit before sending? Of course!! You or another member of your team can add personal messages to some or all of the letters before you finally click Create. All using the same built-in editor you used to create the template.
- Once you’re ready, click Create and you’re done. Letter Box will handle creating the PDFs, downloading or directly emailing them (Premium Plan), tracking and recording.
Advanced features
– all built right into NXT
Letter Box is entirely built within NXT – no need for any additional apps. Advanced features including Full featured template editor, Personalizing letters before sending and Receipt Number Generation are available on all plans.
Premium Plan Additions
- Conditional Templates – create a single run that contains multiple templates.
- Giving Summary Templates – make end of year summaries simple too.
- Tributes – additional personalization fields and Tribute Acknowledgee Template – easily send letters to Tribute Acknowledgees that are attached to a gift.
- Soft Credits – Seamlessly include soft credit donors in your gift acknowledgements, ensuring that every supporter feels recognized for their contributions.
- Auto Send Letters – perfect for automated receipting!
For information on our Data Processing including GDPR see our DPA
Check out the Red Arc Community for all the latest feature releases!
Pricing
Letter Box is available via monthly or annual subscription in US$, AU$ and £
FAQ’s
Check out our Knowledge Base for more information on Letter Box Premium.
If you still have a question, please just get in touch; we’d love to help!