Welcome to our Mid Year Update
Three exciting updates from Red Arc — helping your team prepare for the busiest fundraising months of the year.
From acknowledgements and marketing automation to AI-powered workflows, we’ve been building the next chapter of supporter engagement inside the new Red Arc Platform.
Helping you do more with connected acknowledgements,
smarter marketing, and AI-powered workflows.
1. Letter Box is evolving
What’s next for Letter Box
Over the last few months, we’ve been building a new version of Letter Box inside the Red Arc Platform, designed to make acknowledgements easier to manage, easier to track, and scale across your team.
Going forward, all new Letter Box features will be released in the platform.
The good news? Your current templates and set up automatically moves with you!
With improved workflows, updated visuals, and powerful new capabilities, Letter Box is built for what’s next in supporter engagement.
Upgrade to Letter Box Plus
before June 30 and receive:
20% off your first year
2. Workflow Agents Release Offer
Workflows made easy
You already have enough to manage.
Donor follow-ups. Acknowledgements. Data updates. Campaign prep. Stewardship tasks.
The work matters — but the admin can quickly become overwhelming.
That’s why we built Workflow Agents.
AI-powered helpers designed to make repetitive operational work easier, faster, and more consistent — so your team can spend less time on busywork and more time supporting your mission.
Subscribe to Workflow Agents before June 30 and receive:
25% off your first year
3. Marketing Connector Mid year offer
Smarter marketing starts with better connected systems
Marketing Connector helps you connect your marketing platforms directly with Raiser’s Edge NXT — making it easier to segment audiences, automate campaigns, and bring engagement data back into your CRM.
And with the launch of the new Red Arc Platform, we’re preparing Marketing Connector for its next chapter.
Upcoming capabilities include SMS, direct mail, advanced segmentation tools, and expanded supporter engagement workflows.
Book a demo and subscribe to Marketing Connector by June 30 and:
Get 50% off your Implementation Fee +
Lock in current pricing before price increases on 1st July
1. Letter Box is evolving, all the details
What’s in the new home for Letter Box?
The new Red Arc platform includes a range of improvements designed to help your team work more efficiently while keeping acknowledgements timely and consistent.
New features now included in Letter Box Free Forever
- Import existing Word templates
Move your existing templates into Letter Box without rebuilding them from scratch.
- Dynamic Query support
Build dynamic queries to find exactly the gifts you need.
- Improved bulk run management
Easily sort, filter, and manage bulk runs and templates.
- Better editor experience
An updated template editor with improved visuals and usability throughout the app. - Improved UI & navigation
A cleaner, faster experience designed to make everyday tasks simpler.
New capabilities available in Letter Box Plus
Looking to do even more with acknowledgements?
Letter Box Plus includes additional workflow and visibility features such as:
- Rename attached PDF files on emails
- Custom field inserts into templates
- Fundraiser fields
- Action types per template
- Email deliverability statistics
- Letter history on constituent and gift records
- Override acknowledged gifts
Mid Year Offer: Upgrade to Letter Box Plus
before June 30 and receive:
20% off your first year + Giving Summaries
Included at no additional cost for annual Plus subscriptions.
Whether you’re preparing for EOFY, year-end appeals, GivingTuesday, or your busiest fundraising season ahead, now is the perfect time to strengthen your acknowledgement workflows.
2. Release Offer Workflow Agents all the details
Automate fundraising workflows inside Blackbaud Raiser’s Edge NXT with AI-powered Workflow Agents
Including Major Gift Alerts, Welcome Series automation, declines management and supporter follow-ups. ▶️ Check out our Workflows in under a minute video series here.
Mid Year Offer: Subscribe to Workflow Agents by June 30th before June 30 and receive:
25% off your first year
3. Mid-Year Offer Marketing Connector
The simple way to make your chosen marketing platform part of RE NXT or BBCRM and “do more” with your supporter engagement.
Easily connect Campaign Monitor, Mailchimp, HubSpot, Active Campaign or SF Marketing Cloud. Eliminate the manual tasks and create visibility for the entire team
Book a demo and subscribe to Marketing Connector by June 30 and receive:
50% off your Implementation Fee
